Content Review Policy

The department reviews public portal content to keep service information useful, current, and citizen oriented.

Policy Details

  • Public notices, service text, office contact details, and policy pages should be reviewed whenever rules, workflows, or contact details change.
  • Uploaded notifications and objection or suggestion documents are published with dates to help users identify current information.
  • Outdated content should be corrected, archived, or removed through the authorised administration workflow.
  • Critical service information should be checked before public launch and after major portal updates.

For assistance, visit the Contact Us page.